Welcome to the Official Website of Rose Hill Special Utility District

Our Mission

At Rose Hill Special Utility District, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs...Learn more

Front Entrance Notice

By appointment, our front entrance will open to customers needing to set up new service only. If you are coming to the office to pay a bill or discuss your account, please use the drive thru window. We recommend utilizing our online and phone payment options which are available 24 hours, 7 days a week. If you need help setting up your online account please call us, we are happy to help.

Recent News View All »

New Customer Portal

April 09, 2025

****ATTENTION****

ALL AUTO PAY CUSTOMERS MUST REGISTER AND SET UP AUTO PAY IN THE NEW PORTAL PRIOR TO MAY 21ST!

Rose Hill SUD Partners with Nexbillpay for New Online Customer Portal

Rose Hill Special Utility District is excited to announce our partnership with Nexbillpay to launch a brand-new online portal designed to make managing your utility accounts easier and more convenient. With enhanced features and a streamlined user experience, our new portal will allow you to manage your bill, payment, and usage accounts all in one place with a single sign-on!

The new online platform will offer the following features:

View your payment history
Access and view your bill online
Enroll in...

Celebrating Clean Water: Honoring Drinking Water Week

April 30, 2025

Every time you turn on the tap, clean and safe water flows out.. ready to drink, cook with, or use for daily tasks.

It’s a simple action we often take for granted, but behind every drop is a vast system of infrastructure, dedicated professionals, and careful planning.

Read the full article »

Local Weather
Today	Tomorrow	Sunday
Thunderstorm with rain 90°/70°	Thunderstorm with rain 88°/71°	Thunderstorm with rain 89°/70°

NEW CUSTOMER PORTAL MAY 2, 2025

April 10, 2025

****ATTENTION****

ALL AUTO PAY CUSTOMERS MUST REGISTER AND SET UP AUTO PAY IN THE NEW PORTAL PRIOR TO MAY 21ST!

Rose Hill SUD Partners with Nexbillpay for New Online Customer Portal

The new online platform will offer the following features:

View your payment history
Access and view your bill online
Enroll in email or text bill notifications
Sign up for paperless billing
Store credit/debit card information for quicker payments
Make payments to your account
Set up Autopay or Text-to-Pay
Monitor your water usage and set up custom usage alerts in the GetMyMeter application by simply clicking the consumption option in the Nexbillpay portal.

Our new self-service portal offers much more than just payment options. We encourage all customers, even those who do not plan to make payments online, to create a profile and take full advantage of the enhanced features.

Important Dates:

May 1, 2025: The current online portal will be taken offline, and online payments will be suspended during this time.
May 2, 2025: The new online customer portal will go live, and online payment processing will resume. All customers will need to create a new profile using the account number information on your bill. If you were previously enrolled in Autopay or Text-to-Pay, you will need to re-enroll through the new portal.

To create your new online account starting May 2, 2025:

Visit our website at https://www.rhsud.com/
Click on the "Payment Options" tab, then select "View/Pay My Bill"
Click on "Sign Up Now!" and follow the prompts to create your new account.

We are excited for you to experience the new portal and the added convenience it brings to managing your utility account. For any questions or help signing up for your new account, please email customerservice@rhsud.com or call 972-932-3077.

AUTOMATIC BANK DRAFT IS NOT CHANGING